RECOGNIZING YOUR CALL AS AN INTRUSION

by | May 31, 2011 | Gehegan

Whether it’s a personal call to your friend or an owner of a business, the phone call is always an interruption.  The problem is NOT the interruption; it is what you DO with the interruption.  Most sales reps, when the decision maker comes to the phone, immediately...

MAKE AN APPOINTMENT TO MAKE APPOINTMENTS

by | May 20, 2011 | Gehegan

Over the years one of the biggest laments I hear from bankers is “how do I find the time to make calls?”  Granted, as a banker in the branch, you have a multitude of tasks to complete on any given day.  However, unless you block out a specific time on your...

DO YOUR HOMEWORK

by | May 10, 2011 | Gehegan

Preparation is an essential element in making a successful call. If you are calling an existing client make sure you review the entire relationship before picking up the phone. Don’t get caught up pushing product because of some campaign or promotion.  Take a...