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Gehegan & Associates
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  • About
  • OnDemand Digital Learning
  • Results
  • Testimonials
  • Clients
  • Contact
  • About
  • OnDemand Digital Learning
  • Results
  • Testimonials
  • Clients
  • Contact

Relationship Calling™

Research shows that building on the solid foundation of existing customers is the quickest route to new business.  These relationships can be developed easily with the proper skills and the basic tool of personal communication- the telephone.

Gehegan & Associates’ Relationship Calling™ will teach you and your staff the necessary skills to broaden and deepen existing relationships.  This program is designed to help staff become comfortable and effective in contacting existing clients to arrange appointments.

Participants will learn:

  • How to stay in control of the conversation and get the appointment.
  • How to avoid pushing products and services over the phone.
  • Eliminate the typical reflexive “NO” that stops a call from moving forward.
  • How to ask for referrals and get them.
  • Successfully deal with voicemail: Should I leave a message?
  • Build relationships, not sell transactions.

"Many thanks for delivering such an outstanding telephone skills training program to over 1,200 financial service representatives, financial service managers and branch managers. I would highly recommend this program to any financial institution seeking to give their employees the skills they need to be more confident and effective using the telephone to pursue new business and to expand relationships with their existing customer base."

Jaynie Studenmumd, Executive Vice President
Gehegan & Associates

San Diego, CA 92108
Phone: 619-280-4169
info@gehegan.com
www.gehegan.com