Since 1983, Gehegan & Associates has been providing results-oriented telephone skills training programs to the financial services industry. Hundreds of thousands of participants throughout the United States and internationally have attended our workshops to increase their confidence and effectiveness using the telephone to contact prospective and existing clients.

Practical and Results-Oriented – Our intensive one-day workshops teach your staff a practical and professional approach to using the telephone as a business development tool. This approach complements any existing sales training regime and provides the participants with the skills needed to succeed in the most critical facet of the sales process – prospecting.

Live calling – By utilizing live calling exercises to practice new skills and achieve real-time results, participants are able to realize results on the spot with appointments, new sales, and referrals.

Tailored to you – Each workshop is tailored to your institution’s particular market, product mix, and competitive environment. We take the time to learn the specific challenges encountered by your staff. We then customize and deliver a relevant and meaningful learning experience.

Results that last – Once your staff is trained, we follow through to ensure sustainable results.
-We expect line and senior management to audit the workshops so that the skills taught can be incorporated into your internal training sessions.
-We provide management with an instructional video that gives concrete and practical ideas to maximize performance long after the training has been completed. Adhering to our ABC approach: Accountability, Behavior, Consistency, we ensure that the training provides substantial return on investment.
-We conduct a series of follow-up calls with management and participants to answer questions and provide input on the results of their calling activity post the training.

Contact us and let us empower your officers to take control and get results that last.

About John J. Gehegan

John J. Gehegan is president and founder of Gehegan & Associates, a San Diego, California based sales training firm, established in 1983. He is a graduate of Iona College in New Rochelle, New York and possesses a BBA with a Marketing Major. He has extensive experience in both sales and sales management.

Before beginning his training business in 1983, he was Divisional Sales Manager for Elite Communications Systems – the largest North American distributor for Sony Information Products. While at Elite, he was responsible for hiring, training, and managing their sales staff. Under his management, from 1980 to 1983, annual sales grew over 500%. Prior to joining Elite he worked with Lanier Business Products from 1976 to 1980. As an account manager, he was consistently ranked in the top 10% nationally in sales volume before being promoted to management in 1979.

Gehegan & Associates provides telephone skills training programs to the financial services industry. Mr. Gehegan has developed a solid reputation in the banking industry for his results oriented training programs geared for retail, commercial calling officers, and investment counselors. During the past 35 years over twenty thousand participants throughout the United States and internationally have attended his Business Calling and Relationship Calling™ Programs.

Mr. Gehegan brings real world experience as a successful salesperson and a sales manager into his training programs. This experience allows him to relate his background to the challenges faced by bankers and investment counselors who must take a proactive approach to new business development and client retention.

He has conducted his workshops for financial institutions and sales organizations throughout the United States, Canada, Australia, New Zealand, Puerto Rico, Singapore, Hong Kong, Philippines, Taiwan, and the United Arab Emirates.

Although Mr. Gehegan personally conducts many of the workshops, he is assisted by a group of highly skilled trainers who possess extensive sales and sales management experience.

About Chris Lovett, Senior Trainer SVP

Mr. Lovett is a graduate of Stetson University in Deland, FL and possesses a BA with a communications major. He presently resides in Orlando, Florida.

Mr. Lovett has extensive experience in both sales and sales management. Mr. Lovett began his sales career in Orlando, Florida with TeleCheck Services in 1993. After a successful time in sales, he was promoted to Sales Manager over North Florida. Recognizing his ability to train and retain staff he was promoted to the corporate headquarters in Houston, Texas where he assumed the position of Corporate Sales Trainer. In this position, he trained thousands of sales representatives throughout the U.S., Canada, and Puerto Rico. He was then promoted to Manager of National Sales Training where he developed a staff of regional Sales Trainers, wrote much of the internal sales training materials and also wrote and produced training videos and audio CDs. These materials are still in circulation today. He was promoted to District Manager over North Carolina, South Carolina, and Tennessee. Under his management, this district was the top revenue producing and achieved the highest profit percentage increase nationally.

Since joining Gehegan & Associates in 2002, Mr. Lovett has personally trained over 10,000 bankers, has been responsible for business development and has been instrumental in developing promotional and training materials for Gehegan & Associates. Mr. Lovett brings real world experience as a successful salesperson, trainer and sales manager into his training programs, relating his background to the challenges faced by bankers who take a proactive approach to business development and client retention.